London, 17 October 2016

RAVN Systems, leading experts in Artificial Intelligence (AI), Search and Knowledge Management solutions, and Fireman & Company, the leading management consulting firm for law firms and corporate legal departments, today announced a strategic partnership to deliver revolutionary Artificial Intelligence (AI) and enterprise search technology to the North American legal market.


This strategic partnership will provide law firms and corporate legal departments with the most advanced AI search platform on the market. The combination of RAVN’s ground-breaking technology in conjunction with Fireman’s vision and expertise on delivering complex projects successfully will allow firms to boost their profitability and optimise their service delivery.


Peter Wallqvist, CEO at RAVN Systems commented, “We are excited to collaborate with Joshua Fireman and his team and align our collective focus of transforming legal services through innovation. RAVN’s search technology will provide firms and corporate clients with a radically enhanced Universal Search and Knowledge Management tool that exploits Artificial Intelligence to efficiently capture, find, manage and collaborate on their organisations’ information estate. The technology’s advanced features include Expertise Location, Clause Extraction and a Knowledge Graph to navigate links between knowledge types across the enterprise.”


“We’ve been the industry leader in search and KM for over a decade” explains Joshua Fireman, Fireman & Company’s founder and president. Over this time, we’ve developed a wish list of applications and solutions that meet lawyers’ practice and KM needs. With RAVN, we finally have the opportunity to develop solutions on a platform that merges AI with practical software development. We are excited to show the legal market our RAVN-based solutions.”


About RAVN Systems

RAVN Systems are leading experts in the Natural Language Processing and Machine Learning branches of Artificial Intelligence (AI). They offer revolutionary cognitive computing solutions for any information intensive vertical. RAVN’s expertise and solutions deliver long-term value, competitive advantages and help manage and mitigate risk through structuring and surfacing information contained within unstructured data.

About Fireman & Company

Fireman & Company is a legal industry-focused management consulting firm. Our team members have decades of experience as leaders in the industry, working as attorneys, CIOs, CKOs, and experts in KM, LPM, process improvement, and pricing. We are trusted advisors to the world’s most innovative law firms and corporations, and our mission is to help our clients make substantial, distinctive, and lasting improvements in performance.

For more information please visit and


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News release from our partner Handshake Software, Inc:

Alpharetta, Georgia – June 23, 2016Handshake Software, Inc., the market leading, award-winning provider of SharePoint-based products and services to the legal market, today announced that Am Law 100-ranked firms Ogletree, Deakins, Nash, Smoak & Stewart and Baker, Donelson, Bearman, Caldwell & Berkowitz have selected Handshake Universal Search (formerly known as SP Bridge) to deliver SharePoint-based enterprise search solutions, replacing Recommind’s Decisiv Search platform. To date, 20% of the Am Law 100 have licensed Handshake’s Universal Search.

Read the full press release here: Handshake-Search-release_June-2016

Joshua Fireman, president of Fireman & Company, has partnered with both firms for years and is quoted in the release:

“Ogletree Deakins and Baker Donelson are two of our most innovative clients. Both firms are developing highly personalized practice-centric intranets, and we needed a tool that could go beyond basic search requirements. We need to push information to lawyers based on who they are and what they are working on. Handshake gives us the technology we need to build systems that lawyers will use to improve their productivity.”


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Unparalleled legal management expertise in pricing, legal process improvement and legal project management highlights new group


New York and Montreal, June 8, 2016Fireman & Company, a leading management consulting firm for law firms and corporate legal departments, today joined forces with lean practice management and process improvement experts Gimbal Canada. The collaborative venture brings together pricing, legal process improvement, legal project management expertise and more to create the industry’s first ever Performance, Profitability & Innovation Group. Aligning with Gimbal, and recently adding legal industry expert Tom Baldwin, signify Fireman & Company’s most important strategic moves since its inception. Collectively, Fireman & Company and Gimbal have worked with Am Law 100 firms, Magic Circle firms, leading national and regional firms, in-house legal departments, and legal teams servicing government departments and agencies.

By joining forces to create the Performance, Profitability & Innovation Group, the team now provides law firms and corporate legal departments with proven expertise that is much more than the sum of the individual parts of pricing, process improvement, and project management. When these strategies are integrated, carefully planned, and executed as part of a comprehensive initiative, the result is profitable, measurable, and sustainable performance excellence.

“Until now, law firms have been forced to pick a solution before understanding the specific pricing, project management, and process improvement problems they are trying to solve,” stated Fireman & Company’s President, Joshua Fireman. “Firms have been asking:

  • Why bring in a pricing expert if it will drive down profitability?
  • Why project manage a flawed process?
  • Why improve without the ability to execute and deliver the improved process?

We concluded that the newly formed PPI Group could best partner with law firms and corporate legal departments to answer these questions.”

Specifically, the Group will:

  • Assess legal service delivery models in key areas including pricing, process efficiency, project management, knowledge management, technology, financial analysis, and staffing. This includes analyzing clients, practices, or portfolios facing delivery and profitability challenges.

  • Build an implementation plan for short- and long-term improvements, to end analysis paralysis with concrete recommendations focused on improved performance and profitability.

  • Partner with clients and select, prioritize, manage, and execute recommended projects. Implementation plans follow a progression that increases buy-in, builds on successes, monitors key performance metrics, and integrates the critical elements of performance excellence.

Karen Dunn Skinner, Gimbal co-founder, commented: “Through Gimbal, we’ve been empowering legal professionals to deliver better quality advice and services in less time and less cost with our LeanLegal™ workshops and facilitated process improvement projects. The integrated PPI service we’re now offering with Fireman & Company gives us an even stronger way to support our clients.”

David Skinner, Gimbal’s other co-founder, added: “Together, we have the ability to mix and match elements to better meet the needs of law firms and in-house legal departments in a way that single offering consulting firms simply cannot.”

Partners in the PPI Group include:

Tom Baldwin. Tom’s career in the legal industry spans more than 20 years, and includes several c-suite positions at leading Am Law 100 firms. He is a globally recognized thought leader and expert in practice management and economics, information management, legal technology, and knowledge management.

Karen Dunn Skinner. Karen combines 20 years’ experience practicing law in Canada and Europe with a black belt in Lean Six Sigma. She co-founded Gimbal in 2012 and has spent the last 4 years leading process improvement initiatives in firms and internal legal departments across North America, and writing about the application of Lean in law.

Ron Friedmann. Ron is a lawyer by training, with over 20 years’ experience improving law practice and legal business operations with technology, knowledge management, and alternative resourcing. He is a pioneer of legal process improvement, knowledge management, e-discovery, virtual law libraries, law firm portals, and online legal services.

David Skinner. David brings together almost 25 years’ experience practicing law in BigLaw and inhouse in Canada, Europe, and the UK, and formal training as a Lean Six Sigma Sensei. A member of the New York and Massachusetts bars, David co-founded Gimbal with Karen. Like her, David is a thought leader on change and innovation in law, and has spent the last four years leading process improvement initiatives across North America.

“Now we can help firms in an area where they’ve been underserved and disappointed. We’ve watched firms struggle with pricing, process improvement, and legal project management over the years. We have been privileged to work with tremendous, industry-leading clients in these areas, and are looking forward to sharing methodologies and best practices with the industry at large. Frankly, there’s not a team like this anywhere else out there,” concluded Fireman.

For more information about the PPI Group, please visit Fireman & Company or Gimbal.

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About Fireman & Company

Fireman & Company is a legal industry-focused management consulting firm. It partners with the world’s most innovative law firms and corporations. Fireman & Company’s mission is to help its clients make substantial, distinctive, and lasting improvements in performance. Change management, strategic IT, and process improvement bring concrete, measurable results. Fireman & Company delivers KM strategies, improves legal service delivery, evaluates software solutions, and implements critical software such as enterprise search, Intranets, experience management, DM, and email management systems. For more information about Fireman & Company, visit

About Gimbal

Gimbal is a Lean practice management advisory firm and leader in adapting Lean and Six Sigma to the legal services industry. Its focus is helping professionals in law firms, in-house, and in the legal departments of government agencies increase efficiency, productivity, competitiveness, and profitability. With a proven track record using its LeanLegal™ approach to develop tailored, sustainable solutions and facilitating improvement projects, Gimbal helps clients transform their service delivery model by optimizing legal services and the business and administrative services that support them. For more information about Gimbal, visit


Combination of SharePoint-based technology expertise with Knowledge Management, Search and design experience delivers added client value

Alpharetta, Georgia – October 15, 2015Handshake Software, Inc., the market leading, award-winning provider of SharePoint-based products and services to the legal market, today announced its strategic partnership with Fireman & Company, a leading consulting firm for law firms and corporate legal departments.

The Handshake/Fireman partnership enables firms and corporate clients to deliver more firm-specific, use-case driven knowledge management tools, including SharePoint-based enterprise search. The combination of Handshake Software’s products and SharePoint experience in conjunction with the Fireman & Company-generated functional specifications, requirements and system design has already proven highly successful in several large law firm projects.

“What makes the Handshake/Fireman partnership so valuable to clients is the collective focus on delivering SharePoint-based search and portal solutions that provide users with practice tools reflective of how they currently work,” stated Joshua Fireman, Fireman & Company’s founder and president. “Our collective success is measured on adoption. How well are lawyers using the tools and embracing the process? With the Handshake/SharePoint products, we can deliver an even richer and more meaningful practice-focused user search experience.”

“We are excited to make our collaboration with Fireman & Company official,” stated Douglas L. Horton, Handshake Software’s President and CEO. “By working hand-in-hand, we will further elevate our value proposition to the global legal community.”

For more information about Handshake Software, please visit The complete press release can be viewed here.

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About Handshake Software

Handshake Software is the market leading and award-winning provider of SharePoint-based products and services to the legal market including portals, enterprise search and mobility solutions. Handshake leverages existing firm investments in practice & financial managements systems, CRM, ECM and DMS by delivering powerful system integrations with Microsoft Office and SharePoint. Handshake Software greatly reduces the time, effort and cost of integrating and presenting business information with Microsoft SharePoint, Search, Microsoft Office and mobile devices. Other business benefits include rapid deployment, reduction of overall risk, unparalleled flexibility and integrated security. Handshake clients include 50% of the Am Law 100, and 45% of the Am Law 200 and NLJ 350 with total users exceeding 120,000 across 10 countries. The company was named 2011 Innovative Vendor of the Year by the International Legal Technology Association’s (ILTA) annual Distinguished Peer Awards. Handshake Software is a Microsoft Gold Certified Partner and member of the Microsoft Business-Critical SharePoint Program. For more information about Handshake Software, visit

About Fireman & Company

Fireman & Company is a legal industry-focused management consulting firm. We are partners with the world’s most innovative law firms and corporations, and our mission is to help our clients make substantial, distinctive and lasting improvements in performance. Change management, strategic IT and process improvement bring our clients concrete, measurable results. We deliver KM strategies, improve legal service delivery, evaluate software solutions and implement critical software such as enterprise search, Intranets, experience management, DM and email management systems. For more information about Fireman & Company, visit

Fireman & Company is pleased to announce that it has joined NetDocuments’ channel partner program to extend our technology portfolio. As law firms continue to aggressively seek modern solutions to better service their client base, Fireman & Company now has the ability to offer the leading, cloud-based document and email management service to help those firms upgrade their technology landscape.

Innovation continues to be the backbone of Fireman & Company’s consulting practice, and as such, we recognized the importance of the opportunity to partner with NetDocuments to stay ahead of the technology curve in order to continue providing exceptional service to our clients. “Our goal is to respond to our client’s needs by transforming technology and processes within the office to create the most productive environment possible,” said Joshua Fireman, President at Fireman & Company. “We recognize NetDocuments as the leader in next generation DMS space, and we are excited to offer modernity, scalability, and simplicity through the technology that NetDocuments affords.”

Fireman & Company is strategically poised to train, consult, and implement in all facets of law firm management, including knowledge and content management, a natural fit for partnering with NetDocuments. “Fireman & Company is a group of experienced leaders who have the resources, knowledge, and expertise to provide NetDocuments’ training and implementation services to their diverse client base,” said Steve Moulton, Partner Program Manager at NetDocuments. “We are excited to have them partner with us, and we recognize their abilities to improve organizational efficiencies through processes standardizations, and most importantly, modern technology.”

For the full text of the press release and additional information about NetDocuments please click here: Fireman NetDocs Partner Announcement June 2015