Fireman & Company’s Performance Excellence Group
May 2016 – Present | Montreal
As a key member of Fireman & Company’s Performance Excellence Group, Karen leverages her years as an attorney and her expertise in Lean Six Sigma and process improvement to build strong foundations for efficiency and innovation in law firms and legal departments. Karen leads process improvement initiatives and facilitates projects that stand alone or form the basis for change initiatives in pricing, knowledge management, and legal project management.
Co-founder and Lean Practice Management Advisor – Gimbal
April 2012 – Present | Montreal
Karen advises law firms and legal departments on strategies to increase efficiency and improve their responsiveness, profitability, productivity, and competitive edge. She develops tailored, sustainable solutions that optimize the flow of value-adding legal services in a firm or legal department, and builds core teams of lawyers and other legal personnel able to lead continuous improvement initiatives. Together with her partner in Gimbal, Karen has
- developed the LeanLegal™ approach to improving service delivery in the legal industry
- trained over 1,000 lawyers and other legal personnel on Lean and continuous improvement
- facilitated legal process improvement projects in practice areas including corporate commercial law, intellectual property, litigation, immigration, privacy, and more
- improved legal business and administrative processes including onboarding, billing, corporate services, and more
2003-2012 | Montreal
Karen acted as legal counsel to Canadian and European clients, including the leading multi-channel e-commerce and direct-to-consumer platform in Central & Eastern Europe (CEE). Karen structured and drafted documentation for multi-jurisdictional transactions in Europe and CEE. She also developed an education law practice advising independent schools on risk management, liability, and policy development.
1994-1996 | Budapest
Karen worked on the team representing the Hungarian State Privatization and Holding Company in connection with all aspects of the privatization of the Hungarian Electricity Company. She was lead counsel to the Hungarian Energy Office, advising on the conceptualization, drafting, and implementation of a new regulatory framework for the post-privatized electricity industry.
Villanova University, Pennsylvania, 2011-2015
Lean Six Sigma Black Belt, April 2015
Lean Six Sigma Sensei, May 2012
London School of Economics and Political Science, London, England, 1996-2003
Doctoral candidate in the Law Department
McGill University Faculty of Law, Montreal, Quebec, 1989-1993
Dual degree: Bachelor of Laws and Bachelor of Civil Law (Dean’s List, Faculty Scholar, Upper Second Class Honours)
Queen’s University, Kingston, Ontario, 1985-1993
Bachelor of Science (Honours – Specialization in Life Sciences)