Experience Management

Eben Joel

Practice Group Leader

Practice Overview

Experience management has emerged as a critical area of focus for all law firms. Law firms need to know themselves, and this knowledge powers business development, pricing, engagement resourcing, collaboration, cross-selling, and knowledge management. Fireman & Company’s Experience Management Practice partners with the industry leaders in experience management software to deliver process and data-driven solutions that allow firms to leverage their people and experience in driving revenue, productivity, and profitability. We are alone in the legal industry in offering a combination of data, process, technology implementation, and change management services to support the integration of experience management across multiple functions in our client law firms.

Services

  • Master Data Management and Data Hygiene
  • Platform Selection
  • System Integration
  • Foundation Software Implementation
  • Enterprise Search Integration

Practice Insights